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FAQ (Frequently Asked Questions)
✔ When will pre-orders ship?
Order today and expect delivery within 2-3 weeks after the pre-order deadline. (All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 3 to 9 business days; however, you may receive your items much earlier. All orders are shipped with a tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.)
✔ How can I track my order?
Through email and SMS. We will keep you posted!
✔ What size should I order?
For men, it's true to size, but for women, we suggest one size smaller.
✔ Are there refunds/exchanges?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Visit this link for more info: Refund Policy.
✔ How do I contact support?
For any inquiries or assistance, you can reach our support team through the "Contact Us" page on our website.
Additionally, you can connect with us on social media:
We strive to respond promptly to all customer inquiries.